Tech Help | Chemeketa Community College (2024)

• Logging into Chemeketa's Single Sign Onvideo
• Cómo iniciar sesión en Chemeketa's Single Sign Onvideo
• If you forget your Chemeketa password, you can go to the login page and click on the Need Help? link
  • Click Forgot My Password and follow the directions
• If you cannot remember your user name, you can call the Help Desk at503.399.7899 during business hours for assistance

1. Log intohttps://login.chemeketa.edu
2. On the Applications Page, click your profile name at the top of the page to open the profile menu
3. ClickChange Password
4. Follow the on-screen instructions

• Logging into your Chemeketa email accountvideo
• Cómo accessar su correo electrónico de Chemeketavideo

Your student ID is your library card, computer login card, and can be used to speed printing.

How to obtain your Student ID on your smartphone (video)

If you do not have a smartphone, you can obtain a physical card at the Public Safety office on Salem Campus (Building 2, Room 173), or the main desk on Yamhill Valley Campus (Building 1, first floor).

• Computer Center - Call503.399.2543,emailorbook an appointment via Zoom or
• Elearn (Canvas) help- click the help button in the Navigation menu to see all options
• Elearn Frequently Asked Questions

Some college courses include a materials fee and electronic textbook. The colleg has created a page to help you use them. For print textbook information, please see thebookstore or the textbook lending library.

• How to log in(Including via smartphone)
• Schedule a practice session with an Instructional Specialist:
  • Call503.399.2543
  • email
  • book an appointment

• Computer Center - Call503.399.2543,emailorbook an appointment
• After hours, Vitalyst support is available; call the help desk at503.399.7899and choose option 3

• Computer Center - Call503.399.2543,emailorbook an appointment
• Etutoring: To use, go to the Chemeketa Single Sign On Portal and click Etutoring; you will see a link to subjects and times of availability
• After hours, Alithya (Vitalyst) support is available; call the help desk at 503.399.7899 and choose option 3

• Office 365 is available free of charge to students: instructions for obtaining Office 365
• Computer Center - Call503.399.2543,emailorbook an appointment
• After hours, Alithya (Vitalyst) support is available;call the help desk at 503.399.7899 and choose option 3

• Computer Center - Call503.399.2543,emailorbook an appointment
• After hours, Alithya (Vitalyst) support is available; call the help desk at 503.399.7899and choose option 3

• Computer Center - Call503.399.2543,emailorbook an appointment

• After hours, Alithya (Vitalyst) support is available;call the help desk at 503.399.7899and choose option 3

You can contact the computer center for help, 503.399.2543oremail.

If you are not successful using Respondus Lockdown Browser at home, you canbook an appointment to take your test at the Student Computer Center, which has Respondus at all locations.

To borrow or return computers, see https://libraryguides.chemeketa.edu/laptops

• Login: Chromebook login is your Gmail login
• Chromebook FAQ
• Chromebook self support
• Computer Center - Call503.399.2543,emailorbook an appointment

Call the Computer Center or IT Help Desk for help setting up your college-owned laptop. Chemeketa technicians can also offer limited assistance troubleshooting personal devices.

• Login: laptops do not require a login
• Computer Center - call 503.399.2543,email orbook an appointment
• Trouble connecting device to wireless network: IT Help Desk at503.399.7899(select option 3 for Vitalyst support)

Connection Support:

• Walk in to the library to get help from the Computer Center Instructional Specialists
• Computer Center - Call503.399.2543,or
• IT Help Desk at503.399.7899

Connection Self Help:

• If you have a previous connection to CCCStudent or CCCEmployee, forget it on your device
• Connect to the network called Stormnet
• The WiFi network will make use of single sign-on credentials (which only need to be entered once)